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FAQ
What are the delivery times?
We process orders within 24 to 72 hours, excluding weekends and holidays. Delivery times vary depending on the selected carrier and destination. You can review our shipping policy for more details.
How much is the shipping cost?
Shipping costs vary depending on the weight of your package, the carrier, and your destination. By adding the desired products to your cart as well as your address, the total shipping costs will be communicated to you automatically.
I want to return an item, what should I do?
You have 14 days after receiving your package to request a return. You must follow the return procedure outlined in our return policy.
Where can I track my order?
You can track your order by using the online chat available on the website, in the "Track My Order" section. To do this, you will need your order number, which is made up of four digits, received by email.