Shipping policy
Order processing time is 24 to 72 hours excluding weekends and public holidays. Added to this is the delivery time for carriers:
• Mondia Relay France: 3 to 5 working days
• Mondial Relay outside France: 4 to 8 working days
• Colissimo Europe: 2 to 3 working days
• Colissimo outside Europe: 4 to 8 working days
• Chronopost France relay point: 2 to 3 days
• Chronopost outside France relay point: 2 to 6 days
If the website reopens after several days of closure, the order processing time may be longer and up to 7 days.
Customs fees may apply in certain countries, they are the responsibility of the customer.
• Mondia Relay France: 3 to 5 working days
• Mondial Relay outside France: 4 to 8 working days
• Colissimo Europe: 2 to 3 working days
• Colissimo outside Europe: 4 to 8 working days
• Chronopost France relay point: 2 to 3 days
• Chronopost outside France relay point: 2 to 6 days
If the website reopens after several days of closure, the order processing time may be longer and up to 7 days.
Customs fees may apply in certain countries, they are the responsibility of the customer.